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Critical success factors (CSFs) in total quality management (TQM) implementation are vital to the quality improvement of organizations, including higher education institutions (HEIs). The present study aims to attempt to develop a TQM paradigm contextualized to HEIs in the Philippine setting.

A total of 309 randomly selected officials/faculty members from four public and four private HEIs participated in the study. Data were collected through self-administered questionnaires. Factor analysis, using principal components with varimax rotation, was used to extract the main CSFs for TQM.

Results showed the extraction of two principal components. The first component (accounting for 42.95 per cent of the variance in the model) consisted of 25 quality indicators generally considered to fall under “people empowerment” and “continuous quality improvement” (CQI), while the second component (accounting for 42.31 per cent of the variance in the model) consisted of 24 quality indicators that fall under “leadership commitment” and “stakeholder satisfaction”.

The study was focused on determining the CSFs in the TQM implementation of Philippine HEIs.

Findings of this study may be used by HEIs as basis for planning, decision-making and in directing their strategies and resources in the integration of the paradigm in their business process.

The proposed TQM paradigm, upon adoption by Philippine HEIs, may be used as a quality measurement tool to improve performance, embed and sustain quality culture.

This is the first study that developed a TQM paradigm for Philippine HEIs. The identified CSFs are basically the same as those in the cited studies but with relatively greater emphasis on people empowerment.

Recent discussions of how members of the middle classes define themselves have focused on cultural patterns, following Bourdieu's (1984) influential work on how occupational, educational, and cultural fields combine to configure classes. Researchers have extended this approach to studies of the emerging middle classes in the global South, adapting these concepts to the specific circumstances of postcolonial settings in a globalizing world. This chapter explores these processes among urban middle-class Chileans. I show how members of the middle classes seek meaningful identities while engaging in symbolic combat with other groups in a society historically marked by an aristocratic elite, a recent military dictatorship, and free market policies that have reconfigured the possibilities for upward and downward mobility while integrating Chile more firmly within global commodity and image circuits. The principal foci of conflict are cultural consumption, childrearing and education, as well as electronic media use. Members of Chile's middle classes are locked in an unresolved conflict over who they are, who they should be, and where they fit in the global cultural economy.

More electric aircraft (MEA) is defined as the extensive usage of electric power in aircraft. The demand for electric power in new generation aircraft rises due to environmental and economic considerations. Hence, efficient and reliable starter/generators (SGs) are trending nowadays. The conventional main engine starting system and power generation system can be replaced with an individual SG. The constraints of the SG should be investigated to handle the aviation requirements. Even though the SG is basically an electric machine, it requires a multidisciplinary study consisting of electromagnetic, thermal and mechanical works to cope with aviation demands. This study aims to review conventional and new-generation aircraft SGs from the perspective of electric drive applications.

First of all, the importance of the MEA concept has been briefly explained. Also, the historical development and the need for higher electrical power in aircraft have been indicated quantitatively. Considering aviation requirements, the candidate electrical machines for aircraft SG have been determined by the method of scoring. Those machines are compared over 14 criteria, and the most predominant of them are specified as efficiency, power density, rotor thermal tolerance, high-speed capability and machine complexity. The features of the most suitable electrical machine are pointed out with data gathered from empirical studies. Finally, the trending technologies related to efficient SG design have been explained with numeric datasets.

The induction motor, switched reluctance motor and permanent magnet synchronous motor (PMSM) are selected as the candidate machines for SGs. It has been seen that the PMSM is the most preferable machine type due to its efficient operation in a wide range of constant power and speed. It is computationally proven that the using amorphous magnetic alloys in SG cores increases the machine efficiency more. Also, the benefits of high voltage direct current (HVDC) use in aircraft have been explained by a comparison of different aircraft power generation standards. It is concluded that the HVDC use in aircraft decreases total cable weight and increases aircraft operation efficiency. The thermal and mechanical tolerance of the SG is also vital. It has been stated that the liquid cooling techniques are suitable for SGs.

The demand for electrical power in new generation aircraft is increasing. The SG can be used effectively and efficiently instead of conventional systems. To define requirements, constraints and suggestions, this study investigates the SGs from the perspective of electric drive applications.

The purpose of this paper is to present a fresh approach to stimulate individual creativity. It introduces a mathematical representation for creative ideas, six creativity operators and methods of matrix-algebra to evaluate, improve and stimulate creative ideas. Creativity begins with ideas to resolve a problem or tackle an opportunity. By definition, a creative idea must be simultaneously novel and useful. To inject analytic rigor into these concepts of creative ideas, the author introduces a feature-attribute matrix-construct to represent ideas, creativity operators that use ideas as operands and methods of matrix algebra. It is demonstrated that it is now possible to analytically and quantitatively evaluate the intensity of the variables that make an idea more, equal or less, creative than another. The six creativity operators are illustrated with detailed multi-disciplinary real-world examples. The mathematics and working principles of each creativity operator are discussed.

The unit of analysis is ideas, not theory. Ideas are man-made artifacts. They are represented by an original feature-attribute matrix construct. Using matrix algebra, idea matrices can be manipulated to improve their creative intensity, which are now quantitatively measurable. Unlike atoms and cute rabbits, creative ideas, do not occur in nature. Only people can conceive and develop creative ideas for embodiment in physical, non-physical forms, or in a mix of both. For example, as widgets, abstract theorems, business processes, symphonies, organization structures, and so on. The feature-attribute matrix construct is used to represent novelty and usefulness. The multiplicative product of these two matrices forms the creativity matrix. Six creativity operators and matrix algebra are introduced to stimulate and measure creative ideas. Creativity operators use idea matrices as operands. Uses of the six operators are demonstrated using multi-disciplinary real-world examples. Metrics for novelty, usefulness and creativity are in ratio scales, grounded on the Weber–Fechner Law. This law is about persons’ ability to discern differences in the intensity of stimuli.

Ideas are represented using feature-attribute matrices. This construct is used to represent novel, useful and creative ideas with more clarity and precision than before. Using matrices, it is shown how to unambiguously and clearly represent creative ideas endowed with novelty and usefulness. It is shown that using matrix algebra, on idea matrices, makes it possible to analyze multi-disciplinary, real-world cases of creative ideas, with clarity and discriminatory power, to uncover insights about novelty and usefulness. Idea-matrices and the methods of matrix algebra have strong explanatory and predictive power. Using of matrix algebra and eigenvalue analyses, of idea-matrices, it is demonstrated how to quantitatively rank ideas, features and attributes of creative ideas. Matrix methods operationalize and quantitatively measure creativity, novelty and usefulness. The specific elementary variables that characterize creativity, novelty and usefulness factors, can now be quantitatively ranked. Creativity, novelty and usefulness factors are not considered as monolithic, irreducible factors, vague “lumpy” qualitative factors, but as explicit sets of elementary, specific and measurable variables in ratio scales. This significantly improves the acuity and discriminatory power in the analyses of creative ideas. The feature-attribute matrix approach and its matrix operators are conceptually consistent and complementary with key extant theories engineering design and creativity.

First to define and specify ideas as feature-attribute matrices. It is demonstrated that creative ideas, novel ideas and useful ideas can be analytically and unambiguously specified and measured for creativity. It is significant that verbose qualitative narratives will no longer be the exclusive means to specify creative ideas. Rather, qualitative narratives will be used to complement the matrix specifications of creative ideas. First to specify six creativity operators enabling matrix algebra to operate on idea-matrices as operands to generate new ideas. This capability informs and guides a person’s intuition. The myth and dependency, on non-repeatable or non-reproducible serendipity, flashes of “eureka” moments or divine inspiration, can now be vacated. Though their existence cannot be ruled out. First to specify matrix algebra and eigen-value methods of quantitative analyses of feature-attribute matrices to rank the importance of elementary variables that characterize factors of novelty, usefulness and creativity. Use of verbose qualitative narratives of novelty, usefulness and creativity as monolithic “lumpy” factors can now be vacated. Such lumpy narratives risk being ambiguous, imprecise, unreliable and non-reproducible, Analytic and quantitative methods are more reliable and consistent. First to define and specify a method of “attacking the negatives” to systematically pinpoint the improvements of an idea’s novelty, usefulness and creativity. This procedure informs and methodically guides the improvements of deficient ideas.